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Orders

Can I cancel or edit my order once it’s been placed?

As you might imagine, our reaction times at Sneak are pretty quick - in order to meet our super-fast delivery times, we process orders rapidly. Unfortunately this means it’s not possible to cancel or edit orders once they’ve been placed. Please see o

Where can I check my order status?

You can login to your Sneak Account, or check your order confirmation email, which should arrive minutes after you place your order.

I haven’t had a confirmation email! What should I do?

Sounds obvious, but please check your junk/spam folders first - and double-check that the email address you provided with your order was spelt correctly. If you still can’t see your confirmation email within a couple of minutes of the order being pla