Sneak UK

If your order hasn&#x2019;t been scanned or updated for more than two working days, contact our customer services team. Please note that if you order on a Friday and select the 3-5 working day delivery option, there won&#x2019;t be a tracking update until the following week.

If your order hasn’t been scanned or updated for more than two working days, contact our customer services team. Please note that if you order on a Friday and select the 3-5 working day delivery option, there won’t be a tracking update until the foll

My parcel has not had a scan for a while - what can I do?

Shipping

What is Sneak?

What's in Sneak?

How do I make Sneak?

What do the flavours taste like?

How long will it take for me to feel the effects of Sneak, and how long will the effects last?

General Information

Is Sneak vegan?

Does Sneak contain sweeteners?

Is Sneak safe for everyone to drink?

How long do tubs last after opening?

Product

What shipping options do you offer?

How do I track my order?

My parcel has been marked as delivered but I have not received it. What should I do?

Why has my parcel been passed over to Evri?

Can I redirect my order to a different address after it's been shipped?

Can I cancel or edit my order once it’s been placed?

Where can I check my order status?

I haven’t had a confirmation email! What should I do?

Orders

What is Sneak Elite?

What are the Elite tiers?

How can I spend my Elite points?

How do I refer a friend?

When will my Elite points expire?

How do I earn points?

Tell me more about the can receipt upload.

Sneak Elite

OK stop teasing us, what are the flavours?

What does the full collection include and what are the prices?

And let me guess, it’s limited?

Will there be order limits?

Are there going to be sachets?

Will the pouches be available on subscription?

How do I make it?

How many portions a day can I have?

How many calories per portion?

What are the details of the Shaker?

Is the Shaker dishwasher safe?

How are the shakers delivered to the customer? Do they come in a box?

How do I receive my free Shaker / I can’t see it in my cart?

Will the Shakers still be available to purchase separately?

How many servings per Sachet?

Do I get a free shaker with my order if I only purchase a sample Sachet?

EATS

What’s different about Hydrate?

What’s in Hydrate?

How much Hydrate can I drink in a day?

Is Hydrate safe for everyone to drink?

HYDRATE

What’s Sneak Shake?

What’s different about the formula?

What do you recommend mixing Shake with?

SHAKE

What are Sneak Energy Gummies?

And when does it drop?

What are the flavours, pouch size and price?

What are the active ingredients?

How do they work?

When should Sneak Energy Gummies be taken?

What’s the serving suggestion for Sneak Energy Gummies?

Are Sneak Energy Gummies Gluten Free?

Are Sneak Energy Gummies available in the US and EU?

Will Sneak Energy Gummies be available on subscription?

GUMMIES

How can I return an item?

Returns

Are Sneak shakers dishwasher-safe?

Do the shakers come with something inside to mix up the powder?

Do you have a size guide?

Merch

Are any products excluded from discount codes?

Will my favourite flavour be restocked?

Can I use multiple discount codes or offers?

Can STACK10 discount code be combined with the free gift?

Are free gifts automatically added?

Can i redeem free gifts as well as a discount code?

Can I use my SMS sign-up code on limited edition products?

Other

Rings of the Elder Bunny

My parcel has not had a scan for a while - what can I do?Updated 2 months ago